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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Starchild Indigo

May 3, 2024

5  out of  5 rating by Starchild Indigo
"Johnathan Ryder's service and expertise was TOP TIER!"
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Jayce Hamilton

April 30, 2024

5  out of  5 rating by Jayce Hamilton
"Thank you Mrs. Miley for the assistance!"
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Miesha Alberson-Hoxie

April 29, 2024

5  out of  5 rating by Miesha Alberson-Hoxie
"I have used State Farm over the past 5 years or more in two different states. I have had problem after problem dealing with inconsistency with agents. Not giving me the correct information. And not returning phone calls when problems arise with my policies and premiums. 2 years ago I started doing business with State Farm Insurance agent Michael loolara in central Baton Rouge Louisiana at first things were a little bit Rocky until I was permanently assigned to Stephanie, I don't know her last name but Stephanie has been the best agent assistant that I have ever dealt with having State Farm as my insurance company. Stephanie has gone above and beyond the Call of Duty to return my phone calls, to let me know what's going on with my billing and my policy, and she has very good communication skills. Stephanie and I have spoken on so many occasions and I feel comfortable talking to her knowing she's going to find out what the issue is. Stephanie is very pleasant to speak with no matter how upset I am her demeanor is always very calm and professional. Honestly I would rather speak to Stephanie in that office than anyone else. Pam is nice too but Stephanie is my go-to person. There have been several times that I have been pissed off with something concerning my policy. But Stephanie always has a way of making me feel better and calming me down. It's important to develop a good relationship with your agent because when things occur and they will is good that your agent can notify you and provide you with the correct information and a suitable solution to the issues that will occur. I give Stephanie a 10 out of 10 always."
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Maureen David

April 25, 2024

5  out of  5 rating by Maureen David
"Nikki helped review my policies & saved me money! Great service!"
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Walter Nichols

April 19, 2024

5  out of  5 rating by Walter Nichols
"Nikki Mansur called me and told me what was needed to receive a discount. I always had to go see my last agent and ask what I needed to do. This experience was very refreshing."
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ODELL ABBOTT

April 12, 2024

5  out of  5 rating by ODELL ABBOTT
"Very good service"
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Jason Martin

March 20, 2024

5  out of  5 rating by Jason Martin
"Great agent to work with. Samantha made everything easy and explained everything in detail. Excellent communication and Friendly."
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Sededra Wilson

March 6, 2024

5  out of  5 rating by Sededra Wilson
"State Farm is the best insurance company I’ve ever had. They are like a good neighbor."
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Derrell The Life Coach

February 27, 2024

5  out of  5 rating by Derrell The Life Coach
"My experience has always been great!!! But I recently reached out to have my name changed and Nikki went beyond. She definitely is amazing. She made this very easy even with the 100 page packet I received lol.But again thank you so much Nikki you are incredible."
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Crystal Fudge

February 20, 2024

5  out of  5 rating by Crystal Fudge
"Ms. Miley has got to be one of the greatest associates at State Farm . She was so patient and kind . I like the fact that she was knowledgeable about the information she was giving me. I’m thankful that I can call her if I have questions about anything. If you’re looking for a great insurance agent to get you right give her a call . I’m sure glad I did ☺️"
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Anthony Cook

February 13, 2024

5  out of  5 rating by Anthony Cook
"Great customer service from Jennie Miley. Saved me a ton of money on my car insurance. Give her a call!"
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Zonda Dunbar

February 8, 2024

5  out of  5 rating by Zonda Dunbar
"Ms. Nikki is awesome. Anything you need she work very hard to get you all the answers to your questions. Super nice very professional she will not disappoint you"
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Ashlyn Jolly

February 5, 2024

5  out of  5 rating by Ashlyn Jolly
"I had an excellent experience with Miley! She was so kind and polite! She answered all of my questions and explained things to me the way no one has before! She deserves 10 stars!! I'm am so thankful I found her to help with all of my insurance needs!"
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BST5ive

February 5, 2024

5  out of  5 rating by BST5ive
"I appreciate the help from Felicia! She was amazing! Great team player!"
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Madelyn Armwood

February 2, 2024

5  out of  5 rating by Madelyn Armwood
"Absolutely love the staff especially Nikki!"
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Megan Shakur

January 31, 2024

5  out of  5 rating by Megan Shakur
"Amazing Samantha was very sweet and she made sure to meet my requirements at a very reasonable price."
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Burnell Jackson

January 30, 2024

5  out of  5 rating by Burnell Jackson
"Miley was very informative, patient and thorough. I recommend her for all of your insurance needs."
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Kay

January 30, 2024

5  out of  5 rating by Kay
"Miley was exceptional. She went over and beyond. Would definitely recommend her!!"
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Yolanda Phillips

January 26, 2024

5  out of  5 rating by Yolanda Phillips
"Samantha was a get big help. Thank you so much."
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Abdulla Moosa

January 21, 2024

5  out of  5 rating by Abdulla Moosa
"Pam at Michael Loolara is the best agent in the world."
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madison wallace

January 19, 2024

5  out of  5 rating by madison wallace
"Pamela is absolutely wonderful to work with! Highly recommend!"
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Don Danos

January 18, 2024

5  out of  5 rating by Don Danos
"Nikki is doing a great job thank you for all your help"
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Keisha Scott

January 16, 2024

5  out of  5 rating by Keisha Scott
"Jonathon was the best insurance agent I’ve had in a long time, the experience of choosing auto insurance was the best experience I’ve had in a long time, I would definitely recommend State Farm to my friends and family, 5 stars!!! Thank you so much 😁"
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Donkeshia Allen

January 3, 2024

5  out of  5 rating by Donkeshia Allen
"Ms. Felicia was great! She has excellent customer service. She explain everything to me in detail and made sure I understood. Great work!"
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Michelle and Greg Trahan

December 18, 2023

5  out of  5 rating by Michelle and Greg Trahan
"The entire staff at Michael Loolara State Farm is a pleasure to work with. Nikki continues to be a great talent for Michael's office. She has always been quick to respond back to my questions and concerns. I look forward to many more years of great service and reliability."