State Farm® Insurance Agent Michael Loolara
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dominique
October 1, 2024
5
out of
5
rating by Dominique
"My insurance agent Nikki was awesome and a pleasure to work with"
We responded:
"Dominique, I'm glad to hear that Nikki made your experience enjoyable! We appreciate your positive feedback and are grateful to have her on our team. If you need any further assistance, feel free to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Zaire Tang
September 27, 2024
5
out of
5
rating by Zaire Tang
"Nikki is one of the greatest agent I ever met, she’s always helpful and patient! 5 stars indeed"
We responded:
"Hi Zaire, Nikki is indeed a valuable member of our team, and I'm glad to hear she has been so helpful and patient with you! Your 5-star rating means a lot to us. If you ever need further assistance, we're here for you. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Jeremiah Horton
September 6, 2024
5
out of
5
rating by Jeremiah Horton
"Felicia is relentless in her pursuit of earning my business and saved me about 120$/month total."
We responded:
"Jeremiah, thank you for your review! I'm glad Felicia could assist you and help save you money. We appreciate your business and look forward to continuing to serve you. If you have any further questions or need assistance, feel free to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Kathy Lacaze
August 22, 2024
5
out of
5
rating by Kathy Lacaze
"Thank you so much Samatha Canella for helping me. I look forward to me being a client forever. You made everything so simple and saved me so much money I look forward to meeting you."
We responded:
"Thank you, Kathy, for your wonderful review! I'm glad Samantha could assist you and make the process simple while saving you money. We look forward to having you as a valued customer. If you have any questions or need further assistance, feel free to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Christy Austin-Perry
August 20, 2024
5
out of
5
rating by Christy Austin-Perry
"Felicia was very reliable, detailed and assisted me to get the best policy that I needed...... I definitely recommend her for your insurance needs"
We responded:
"Christy, thank you for your wonderful review. I'm glad to hear that Felicia was reliable and detailed in assisting you with your policy. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
rhonda anders
August 8, 2024
5
out of
5
rating by rhonda anders
"Nikki was very informative about insurance and led me in the direction. She's professional and kind and really understands.Thank you Nikki!"
We responded:
"Rhonda, thanks for the awesome review! I'm glad Nikki could help you out and provide the information you needed. She's definitely a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Landon Mcbride
July 27, 2024
1
out of
5
rating by Landon Mcbride
"will be looking for new commercial insurance elsewhere. This is the 3rd time that they have messed up my insurance and tell me it's my fault and I need to pay for there mess up. But instead of fixing the issue they would rather drop my insurance then help. Have had nothing but problems with them since switching from progressive. Every "few" months insurance goes up and "something happens" and I have to pay more and there isn't anything they can do. This last time I tried to talk to them and they said they could drop my insurance that there's nothing they can do about it."
We responded:
"We apologize for the issues you have encountered and understand your frustrations. Our intention is always to assist our customers to the best of our ability. While we wish we could have done more to resolve your billing issue, we are sometimes constrained by the billing system, especially when an account is in a past-due status. Please reach out to us directly so we can discuss your situation further and try to find a resolution."
Terunia Brantley
July 26, 2024
5
out of
5
rating by Terunia Brantley
"I recently join the State Farm Insurance company and the lady that helped me with my quotes was wonderful. Her name was Felicia. She was so nice and very helpful to me. She works in the Baton Rouge area but she is a great worker and I would recommend anyone that is looking for any car insurance quotes to get in contact with her, because she will give you what you looking for."
We responded:
"Hi Terunia! Thanks a bunch for the awesome review! I'm so happy to hear that Felicia was able to help you with your auto insurance quotes and provide such a great experience. She's truly a gem in our Baton Rouge office. If you need anything else or have any questions in the future, don't hesitate to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Latisha Davis
July 22, 2024
5
out of
5
rating by Latisha Davis
"It was a wonderful experience working with Nikki at Michael Loolara’s office with adding my teenage daughter to my policy with relatively ease and convenience!"
We responded:
"Hey Latisha! I'm so glad to hear you had a wonderful experience with Nikki while adding your teenage daughter to your policy! We always aim to make things as easy and convenient as possible. If you need any further assistance, feel free to reach out anytime! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Joyce Erwin
June 28, 2024
5
out of
5
rating by Joyce Erwin
"Pamela was very professional, knowledgeable, and courteous in our transaction."
We responded:
"Joyce, I'm pleased to hear that Pamela provided you with professional, knowledgeable, and courteous service during your transaction! We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Gwen Berthelot
June 27, 2024
5
out of
5
rating by Gwen Berthelot
"Switched all of my insurance to State Farm this week and worked with Jenni Miley. What a pleasure to work with Jenni. Very knowledgeable and willing to explain any questions. This was a long process but was completed with efficiency and accuracy. Highly recommend Michael Loolara's office for all your insurance needs. Ask for "Miley" for your quote."
We responded:
"Gwen, your detailed review is greatly appreciated! I'm pleased to hear that Jenni provided knowledgeable and efficient service for your insurance needs. We're grateful for your recommendation and look forward to assisting you further. Thank you for choosing Michael Loolara - State Farm Insurance Agency in Baton Rouge, LA."
John Adams
June 25, 2024
4
out of
5
rating by John Adams
"Very helpful, listened to my needs, in order to offer practical assistance. Felicia listened to my concerns and contributed some ideas and recommendations. The best choice for insurance providers"
We responded:
"John, I'm pleased to hear that Felicia provided practical assistance and valuable recommendations tailored to your needs! We're grateful for your trust in our insurance services and look forward to assisting you further. Your satisfaction is our priority! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Jessica Westmoreland
June 24, 2024
1
out of
5
rating by Jessica Westmoreland
"Nicole is the rudest most condescending person I’ve ever spoken to in my entire life- and I am a Navy veteran! I have requested an agent change based solely on her combative and unprofessional demeanor."
We responded:
"Jessica, I appreciate your feedback and am sorry to hear about your recent experience as we attempted to assist you. I value your service as a Navy veteran and your business. Please feel free to reach out to our office so we can address your concerns and ensure a more positive interaction in the future."
caroline k beauty queen Kitchen
June 24, 2024
5
out of
5
rating by caroline k beauty queen Kitchen
"Just switched to State Farm - Samantha made this the easiest process! 10/10 would recommend! Saved so much money!"
We responded:
"Thank you for your kind words, Caroline! We're so glad Samantha made the transition to State Farm seamless, and it's wonderful to know that we could address your insurance needs while ensuring overall cost savings. Your recommendation means a lot to us, don't hesitate to reach out if you need further assistance! - Michael Loolara - State Farm Insurance Agent"
Blaine Blanchard
June 21, 2024
5
out of
5
rating by Blaine Blanchard
"Mrs Nikki did a WONDERFUL job helping through a rather frustrating claim. She made the process as quick and as thorough as possible and I couldn't be more happy!"
We responded:
"We are grateful for the amazing review, Blaine! Nikki is a valuable asset to our team, and it's amazing to hear that she provided you with a wonderful and thorough experience during your claim process! Thank you for letting us be your good neighbor! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Alexia Verret
June 19, 2024
5
out of
5
rating by Alexia Verret
"So I just switched my car insurance policy to State Farm and I’ve got to say, this is the best customer service I have ever received! Stephanie and Jonathan were both outstanding and were attentive to my needs and concerns and ensured that I would get the best deal possible and amazing coverage! 10/10 would recommend this place to anyone in search of auto insurance!!!"
We responded:
"Alexia, we're thrilled to hear you had an outstanding experience with Stephanie and Jonathan while switching your auto insurance to State Farm! We're pleased you found our service attentive and ensured you got the best deal and coverage possible. Thank you for recommending us, and we're grateful for your positive feedback! If you need anything in the future, we're here to help! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Pamela McGehee
June 19, 2024
5
out of
5
rating by Pamela McGehee
"Nikki is extremely knowledgeable. Her expertise has helped protect me tremendously. Because of Nikki, I am now comfortable my assets are properly covered. Also, with her guidance I now have Life Insurance on all of my family members and no longer have to worry about how we would afford that type of loss."
We responded:
"Pamela, I'm thrilled to hear that Nikki's expertise has provided you with peace of mind and ensured your assets are properly covered! It's fantastic that you now have Life Insurance for your family members, eliminating worries about potential financial burdens. We're here for you for any future insurance needs or questions. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Shelna Myers
June 17, 2024
5
out of
5
rating by Shelna Myers
"Jennie Miley is great"
We responded:
"Shelna, I'm pleased to hear that you had a great experience with Jennie Miley! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Helen Berry
June 11, 2024
5
out of
5
rating by Helen Berry
"This office is very polite and helpful,"
We responded:
"Helen, we're pleased to hear that you found our office very polite and helpful! Providing exceptional service to our customers is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to us. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Nick Colligan
May 31, 2024
5
out of
5
rating by Nick Colligan
"I recently switched to State Farm after shopping around for different rates. Felicia was so helpful and patient with all the questions I had. It definitely helped make me more comfortable switching from an insurance company I had been with for over 10 years. I really appreciated her prompt communication via email and text. It has been a really good experience!"
We responded:
"Nick, I'm pleased to hear that Felicia provided you with helpful and patient service during your switch! We're grateful for your positive feedback on her prompt communication and making your transition comfortable. Thank you for choosing our office for your insurance needs! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Brittany Murphy
May 28, 2024
5
out of
5
rating by Brittany Murphy
"Cheapest insurance I was able to find and with more coverage! Wonderful people to work with."
We responded:
"Brittany, we're thrilled to hear you found the cheapest insurance with more coverage at our office! Our team is pleased to have provided you with wonderful service. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Tyronne Scott
May 25, 2024
5
out of
5
rating by Tyronne Scott
"Mrs. Felicia was very patient with me and took her time to explain everything about the auto insurance and rental insurance policy. Thanks a lot Stat Farm"
We responded:
"Tyronne, we're thrilled you had a great experience with Felicia! We're pleased she took the time to explain everything thoroughly. Your satisfaction with our auto and renters insurance policies makes us happy! If you need anything in the future, feel free to reach out. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Jed Desselle
May 14, 2024
5
out of
5
rating by Jed Desselle
"Excellent service!"
We responded:
"Jed, your 5-star review is truly appreciated! I'm pleased to hear you received excellent service from our team. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Lamar Batiste
May 6, 2024
5
out of
5
rating by Lamar Batiste
"Nikki was very helpful."
We responded:
"Lamar, thank you! We're happy to hear Nikki provided a great experience."
Starchild Indigo
May 3, 2024
5
out of
5
rating by Starchild Indigo
"Johnathan Ryder's service and expertise was TOP TIER!"
We responded:
"Thank you for your kind words! We're happy to hear Johnathan was able to provide a great experience. - Michael Loolara - State Farm Insurance Agent"