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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rena Gunther

December 20, 2025

5  out of  5
rating by Rena Gunther
"Tremendous savings & our return to State Farm—the result of receiving a call from Kyle Salpietra. Kyle patiently covered every detail and option available. He communicates with kindness, consideration, & sincere connection. I feel valued. Kyle took the time to Zoom when hands-on help with the app was needed. His pressure-free approach is an asset to the Michael Loolara Agency. Thank you, Kyle. You are a Godsend."
We responded:
"Thank you, Rena! I'm delighted to hear about your positive experience with Kyle. His dedication to providing detailed and considerate service truly reflects our commitment to valuing our customers. It's wonderful to know that his approach made a difference for you. If you ever need further assistance, feel free to reach out!"
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Sonny Calloway

December 20, 2025

5  out of  5
rating by Sonny Calloway
"Very helpful and courteous. glad to have them as my agent"
We responded:
"Sonny, thank you for your kind words! I'm happy to know you find our service helpful and courteous. It's a pleasure to be your agent. If you ever need anything else, just let us know!"
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Angela Fulton

December 19, 2025

5  out of  5
rating by Angela Fulton
"I've been with State Farm for years and I'm glad 😊 to say it's been Awesome doing business with Michael Loolara"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been awesome. We’re here to help with any of your insurance needs!"
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Gavin.7k

December 18, 2025

5  out of  5
rating by Gavin.7k
"Miley was amazing to work with! She helped me get auto insurance at State Farm and made the entire process easy and stress-free. She was knowledgeable, patient, and took the time to explain my options so I could get the right coverage. I really appreciate her help and highly recommend asking for Miley if you need insurance assistance"
We responded:
"Hey Gavin! Miley enjoyed helping you navigate your auto coverage and making sure you understood your options. It’s great to hear she could provide clear guidance and support throughout the process. We appreciate you taking the time to share your experience!"
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Brandi Wheat

December 17, 2025

5  out of  5
rating by Brandi Wheat
"Jennie Miley helped us get the best rate for our insurances through State Farm. She was incredibly helpful, kind and professional. If you need help with a new policy give her a call!"
We responded:
"Thank you, Brandi! I'm happy to hear that Jennie was able to assist you in finding the best rate for your insurance needs. We appreciate your kind words about her helpfulness and professionalism. If you have any more questions or need further assistance, feel free to reach out anytime!"
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John Adams

December 16, 2025

4  out of  5
rating by John Adams
"Very helpful, listened to my needs, in order to offer practical assistance. Samantha listened to my concerns and shared the needed information quickly and efficiently. The best choice for insurance providers"
We responded:
"John, I'm pleased to hear that Felicia provided practical assistance and valuable recommendations tailored to your needs! We're grateful for your trust in our insurance services and look forward to assisting you further. Your satisfaction is our priority! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
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Deb Harrison Kuhns

December 12, 2025

5  out of  5
rating by Deb Harrison Kuhns
"Felicia was a dream to work with on my insurance review! I appreciated her thoroughness and thoughtfulness! She answered any questions l had; it was a delightful encounter...l felt as though l was talking with a friend! And, I couldn't have asked for a better agent! Thank you!"
We responded:
"Thank you, Deb, for sharing your experience! I'm so happy to hear that Felicia made your insurance review feel like a friendly conversation. We appreciate your kind words and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
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Murlonda Janelle

December 11, 2025

5  out of  5
rating by Murlonda Janelle
"Jennie Miley was courteous and patient during my quote process. She also took the time to explain the coverage. I will be recommending her to everyone!"
We responded:
"Thank you, Murlonda! I'm happy to hear that Jennie provided such courteous and patient service during your quote process. It's wonderful that she took the time to explain everything clearly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Clint Young

December 4, 2025

4  out of  5
rating by Clint Young
"Jonathan Ryder excellent service"
We responded:
"Thank you, Clint! I'm happy to hear about the excellent service Jonathan provided. We appreciate your feedback and are here if you have any questions or need further assistance. Let us know how we can help!"
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Vikki Barr

December 2, 2025

5  out of  5
rating by Vikki Barr
"Nikki Mansur at Statefarm is absolutely amazing and has helped me for years but especially over the last few months to ensure my sons new policy( and previous policies) were handled fast and efficiently with options that fit best for us! We thank you and I recommend giving her a call for your home and auto insurance needs!!!"
We responded:
"Thank you, Vikki! I'm so happy to hear about your positive experience with Nikki. She truly goes above and beyond to provide excellent service. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Jason Holliday

November 24, 2025

5  out of  5
rating by Jason Holliday
"Mrs.Pamela has been so helpful no matter the situation. I would recommend anyone who is in need of insurance to give them a call to get a quote. You won't be sorry."
We responded:
"Thank you, Jason! I'm happy to hear that Pamela has been so helpful to you. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Jonah Aydell

November 24, 2025

5  out of  5
rating by Jonah Aydell
"Stephanie Aydell was fantastic to work with and is always super helpful"
We responded:
"Thank you, Jonah! I'm happy to hear that Stephanie provided such helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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JaQuan Johnson

November 21, 2025

5  out of  5
rating by JaQuan Johnson
"Kyle is the best he is very detailed, punctual and professional a great agent!"
We responded:
"Thank you, JaQuan! I'm happy to hear that Kyle's detailed and professional service made a positive impact. Our team is committed to providing exceptional service, and it's great to see that reflected in your experience. Let us know if there's anything else we can assist you with!"
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Landon Faulkner

November 21, 2025

5  out of  5
rating by Landon Faulkner
"Samantha Canella was very easy to work with. She answered all of my questions promptly and made sure I got exactly what I needed. I will definitely continue to use her!"
We responded:
"Thank you for your review, Landon! I'm happy to hear that Samantha provided you with such excellent service and addressed all your questions. We appreciate your continued trust in us. If there's anything else you need, feel free to reach out!"
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Whitney Wilkinson

November 20, 2025

5  out of  5
rating by Whitney Wilkinson
"Mrs Nikki is the best and very helpful"
We responded:
"Whitney, thank you for your wonderful feedback! I'm happy to hear that Nikki was able to assist you so effectively. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Trent

November 20, 2025

5  out of  5
rating by Trent
"Miss Nikki is very helpful, was able to help me solve all my questions and problems. A+++++++ thank you miss Nikki"
We responded:
"Thank you, Trent! I'm happy to hear that Nikki was able to assist you with your questions and concerns. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"
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Sonny Shelton

November 11, 2025

5  out of  5
rating by Sonny Shelton
"Very easy to deal with Jennie saved my a lot of money switch over to State Farm very easy to deal with"
We responded:
"Sonny, thank you for your feedback! I'm happy to hear that Jennie made the transition to State Farm smooth and helped you save money. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Troi Holmes

October 28, 2025

5  out of  5
rating by Troi Holmes
"They always willing to help and follow up on anything. They do call and check up on their clients as well."
We responded:
"Thank you, Troi! I'm glad to know you appreciate our dedication to helping and following up. It's important to us to stay connected and ensure everything is going smoothly. If there's anything else you need, just let us know!"
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Craig Williams

October 22, 2025

5  out of  5
rating by Craig Williams
"The insurance agent or sale person was extremely helpful in helping me make a decision to change company."
We responded:
"Thank you, Craig! I'm happy to hear that our team was able to assist you in making your decision. We’re committed to providing excellent service and are here for any future needs. Let us know if there's anything else we can do for you!"
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John Henery

October 20, 2025

5  out of  5
rating by John Henery
"The agent Kyle was very helpful, kept an upbeat attitudes and was very patient in working with myself and my financial institution…. Thanks Kyle for everything you help me with…,"
We responded:
"Thank you, John! I'm happy to hear that Kyle was able to assist you with such patience and positivity. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Leonard Braud

October 10, 2025

5  out of  5
rating by Leonard Braud
"Kyle Salpietra was a pleasure to work with . He took time to explain everything and was very knowledgeable."
We responded:
"Thank you, Leonard! I'm happy to hear that Kyle was able to provide you with such a positive experience. His dedication to explaining everything thoroughly and his expertise are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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Terrance Almond

September 29, 2025

5  out of  5
rating by Terrance Almond
"Always great timely service. True professionals.Would highly recommend this agency to family and friends!"
We responded:
"Thank you, Terrance! I'm happy to hear you appreciate our timely service and professionalism. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Kyler Caine

September 25, 2025

5  out of  5
rating by Kyler Caine
"Love Nikki! This branch feels like family! Always helpful and friendly!"
We responded:
"Thank you, Kyler! I'm happy to hear that Nikki and our team make you feel like family. We appreciate your kind words and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Janice Bonner-Davis

September 8, 2025

5  out of  5
rating by Janice Bonner-Davis
"Very informative, fast and accurate!"
We responded:
"Thank you, Janice! I'm happy you found our service informative and efficient. We strive to provide accurate and prompt assistance to all our customers. Let us know if there's anything else we can do for you!"
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Travis White

September 6, 2025

5  out of  5
rating by Travis White
"Mrs.Jennie Miley gave me an unexpected call and gave me some great quotes on my house, car, truck, trailer , motorcycle and wife’s car and I couldn’t believe how much I would save by switching to State Farm insurance she bundled up everything and what I was paying from three vehicles I paid less for everything I got insured. I immediately switched everything to State Farm and this was the best part she stayed after hours until I was completely satisfied with all the coverage that I was paying for thanks Mrs. Jennie for being an incredible agent!!!!"
We responded:
"Thank you, Travis, for sharing your experience! I'm delighted to hear that Jennie was able to assist you with such dedication and help you find savings by bundling your policies. It's wonderful to know she went the extra mile to ensure you were satisfied with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"