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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Holliday

Jason Holliday

November 24, 2025

5  out of  5
rating by Jason Holliday
"Mrs.Pamela has been so helpful no matter the situation. I would recommend anyone who is in need of insurance to give them a call to get a quote. You won't be sorry."
We responded:
"Thank you, Jason! I'm happy to hear that Pamela has been so helpful to you. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Jonah Aydell

November 24, 2025

5  out of  5
rating by Jonah Aydell
"Stephanie Aydell was fantastic to work with and is always super helpful"
We responded:
"Thank you, Jonah! I'm happy to hear that Stephanie provided such helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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JaQuan Johnson

November 21, 2025

5  out of  5
rating by JaQuan Johnson
"Kyle is the best he is very detailed, punctual and professional a great agent!"
We responded:
"Thank you, JaQuan! I'm happy to hear that Kyle's detailed and professional service made a positive impact. Our team is committed to providing exceptional service, and it's great to see that reflected in your experience. Let us know if there's anything else we can assist you with!"
Profile photo of Landon Faulkner

Landon Faulkner

November 21, 2025

5  out of  5
rating by Landon Faulkner
"Samantha Canella was very easy to work with. She answered all of my questions promptly and made sure I got exactly what I needed. I will definitely continue to use her!"
We responded:
"Thank you for your review, Landon! I'm happy to hear that Samantha provided you with such excellent service and addressed all your questions. We appreciate your continued trust in us. If there's anything else you need, feel free to reach out!"
Profile photo of Whitney Wilkinson

Whitney Wilkinson

November 20, 2025

5  out of  5
rating by Whitney Wilkinson
"Mrs Nikki is the best and very helpful"
We responded:
"Whitney, thank you for your wonderful feedback! I'm happy to hear that Nikki was able to assist you so effectively. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Trent

Trent

November 20, 2025

5  out of  5
rating by Trent
"Miss Nikki is very helpful, was able to help me solve all my questions and problems. A+++++++ thank you miss Nikki"
We responded:
"Thank you, Trent! I'm happy to hear that Nikki was able to assist you with your questions and concerns. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"
Profile photo of Sonny Shelton

Sonny Shelton

November 11, 2025

5  out of  5
rating by Sonny Shelton
"Very easy to deal with Jennie saved my a lot of money switch over to State Farm very easy to deal with"
We responded:
"Sonny, thank you for your feedback! I'm happy to hear that Jennie made the transition to State Farm smooth and helped you save money. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Troi Holmes

October 28, 2025

5  out of  5
rating by Troi Holmes
"They always willing to help and follow up on anything. They do call and check up on their clients as well."
We responded:
"Thank you, Troi! I'm glad to know you appreciate our dedication to helping and following up. It's important to us to stay connected and ensure everything is going smoothly. If there's anything else you need, just let us know!"
Profile photo of Craig Williams

Craig Williams

October 22, 2025

5  out of  5
rating by Craig Williams
"The insurance agent or sale person was extremely helpful in helping me make a decision to change company."
We responded:
"Thank you, Craig! I'm happy to hear that our team was able to assist you in making your decision. We’re committed to providing excellent service and are here for any future needs. Let us know if there's anything else we can do for you!"
Profile photo of John Henery

John Henery

October 20, 2025

5  out of  5
rating by John Henery
"The agent Kyle was very helpful, kept an upbeat attitudes and was very patient in working with myself and my financial institution…. Thanks Kyle for everything you help me with…,"
We responded:
"Thank you, John! I'm happy to hear that Kyle was able to assist you with such patience and positivity. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Leonard Braud

Leonard Braud

October 10, 2025

5  out of  5
rating by Leonard Braud
"Kyle Salpietra was a pleasure to work with . He took time to explain everything and was very knowledgeable."
We responded:
"Thank you, Leonard! I'm happy to hear that Kyle was able to provide you with such a positive experience. His dedication to explaining everything thoroughly and his expertise are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Terrance Almond

Terrance Almond

September 29, 2025

5  out of  5
rating by Terrance Almond
"Always great timely service. True professionals.Would highly recommend this agency to family and friends!"
We responded:
"Thank you, Terrance! I'm happy to hear you appreciate our timely service and professionalism. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Kyler Caine

Kyler Caine

September 25, 2025

5  out of  5
rating by Kyler Caine
"Love Nikki! This branch feels like family! Always helpful and friendly!"
We responded:
"Thank you, Kyler! I'm happy to hear that Nikki and our team make you feel like family. We appreciate your kind words and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Janice Bonner-Davis

Janice Bonner-Davis

September 8, 2025

5  out of  5
rating by Janice Bonner-Davis
"Very informative, fast and accurate!"
We responded:
"Thank you, Janice! I'm happy you found our service informative and efficient. We strive to provide accurate and prompt assistance to all our customers. Let us know if there's anything else we can do for you!"
Profile photo of Travis White

Travis White

September 6, 2025

5  out of  5
rating by Travis White
"Mrs.Jennie Miley gave me an unexpected call and gave me some great quotes on my house, car, truck, trailer , motorcycle and wife’s car and I couldn’t believe how much I would save by switching to State Farm insurance she bundled up everything and what I was paying from three vehicles I paid less for everything I got insured. I immediately switched everything to State Farm and this was the best part she stayed after hours until I was completely satisfied with all the coverage that I was paying for thanks Mrs. Jennie for being an incredible agent!!!!"
We responded:
"Thank you, Travis, for sharing your experience! I'm delighted to hear that Jennie was able to assist you with such dedication and help you find savings by bundling your policies. It's wonderful to know she went the extra mile to ensure you were satisfied with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Crystal

Crystal

August 28, 2025

5  out of  5
rating by Crystal
"I called this morning with a question and they were very nice and helpful! Resolved my issue."
We responded:
"Thank you, Crystal! I'm happy to hear that our team was able to assist you and resolve your issue. We strive to provide helpful and friendly service to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of JoAnn Aucoin

JoAnn Aucoin

August 14, 2025

5  out of  5
rating by JoAnn Aucoin
"State Farm Insurance is the best! All of the Michael Loolara agents are so helpful and the insurance rates are great! Love them!"
We responded:
"Thank you, JoAnn! I'm happy to hear that you find our team helpful and our rates appealing. We appreciate your support and are always here to assist with your insurance needs. Thanks for choosing us!"
Profile photo of esther adejola

esther adejola

August 13, 2025

5  out of  5
rating by esther adejola
"Micheal Loolara, is excellent at his job ."
We responded:
"Thank you, Esther! I'm happy to hear that you found our service excellent. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Angela Durand

Angela Durand

August 12, 2025

5  out of  5
rating by Angela Durand
"My husband and I needed to get better insurance rates than what we had with out old agency. Kyle called and walked us through the process and he was very nice and we got a better rate. Highly recommend."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Kyle was able to assist you and your husband in finding better rates. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Profile photo of Tracy Rook

Tracy Rook

August 11, 2025

5  out of  5
rating by Tracy Rook
"Thank you Jennie Miley for helping us make the transition of our auto and home insurance to State Farm. Your patience with our questions, and expertise of the information given to us is greatly appreciated! Terry and Tracy Rook"
We responded:
"Thank you for your review! I'm happy to hear that Jennie was able to assist with your transition to State Farm. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Christine Morris

Christine Morris

August 11, 2025

5  out of  5
rating by Christine Morris
"Miley helped me reduce my monthly payment by $200 a month. She was professional and friendly. She made the process on switching over very easy. If you’re looking for cheaper insurance and great customer service call Miley!"
We responded:
"Thank you, Christine! I'm happy to hear that Miley was able to assist you in lowering your monthly payment and that you found the process smooth and pleasant. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of kira chapman

kira chapman

August 8, 2025

5  out of  5
rating by kira chapman
"Very friendly and professional, I enjoyed working with Kyle to fix all of our needs and get everything settled! I would recommend working with him for any friends and family!"
We responded:
"Thank you, Kira! I'm happy to hear that Kyle was able to assist you so effectively. Your recommendation means a lot to us. If you or your loved ones need anything else, feel free to reach out!"
Profile photo of Lesli Monson

Lesli Monson

August 7, 2025

5  out of  5
rating by Lesli Monson
"Mr. Kyle Salpietra helped me with getting Home Owners insurance. He was very friendly, professional, and knowledgeable. I had a great experience and all my questions were answered."
We responded:
"Thank you for your review, Lesli! I'm happy to hear that Kyle provided you with such a friendly and professional experience. It's great to know all your questions were answered. If you need anything else, feel free to reach out!"
Profile photo of Patrick Vince

Patrick Vince

August 6, 2025

5  out of  5
rating by Patrick Vince
"The service I received was very professional & satisfying!! I’ve been working with Johnathan Ryder for quite some time now, He’s always professional and courteous every time we engage in a conversation and I highly appreciate him for his service."
We responded:
"We love seeing reviews like this, Patrick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Kevin Moss

Kevin Moss

August 6, 2025

5  out of  5
rating by Kevin Moss
"Great working with Kyle on this policy, awesome service!!!!"
We responded:
"Kevin, Thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever need assistance or have any questions, we're here to help. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"