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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kailyn Wall

Kailyn Wall

May 8, 2025

5  out of  5
rating by Kailyn Wall
"If I could give more than 5 stars to Mrs. Jennie Miley, I would!! She took time to understand my needs, compare options, & ultimately helped me switch to a policy that not only gives me better coverage but also saves me money each month. Her professionalism, knowledge & friendly approach made this entire process smooth and stress free. Can’t say thank you enough!"
We responded:
"Thank you so much, Kailyn! I'm delighted to hear about your positive experience with Jennie. Her dedication to understanding your needs and finding the right policy truly shines through. We're grateful to have her on our team, and it's wonderful to know she made the process smooth and stress-free for you. If you have any more questions or need further assistance, please feel free to reach out."
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Luther

May 8, 2025

5  out of  5
rating by Luther
"Johnathan Ryder is the best! I just purchased a new vehicle and he was able to save me 50% compared to the auto insurance quote I received from my existing agent/insurance company Ive been with over 20 years. I also got a quote for my homeowners which had recently doubled, causing my mortgage to go up $340/month, again with my existing agent/insurance I’ve had for 20 years with only ONE claim for a new roof throughout that entire time frame, and he was able to save me $700/year with better coverage!"
We responded:
"Thank you, Luther, for sharing your experience! I’m glad to hear that Johnathan was able to help you improve your coverage and lower your overall costs. It’s always good when we can make things clearer and more manageable. If you ever have more questions or need anything else, feel free to reach out to our office anytime."
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Robbie Vinson

May 5, 2025

5  out of  5
rating by Robbie Vinson
"Kyle was awesome to work with! He made getting insurance super easy and took the time to explain everything in a way that actually made sense. He was always quick to respond, super friendly, and clearly cared about getting me the best deal. Highly recommend him if you want someone who’s easy to talk to and knows their stuff."
We responded:
"Hey, Robbie! Thanks so much for letting us know that working with Kyle made the insurance process feel straightforward and easy to understand. He believes in taking the time to make sure our customers feel supported and clear on their options. We appreciate you recommending him and taking the time to support our Baton Rouge team."
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Vel Morgan

April 24, 2025

5  out of  5
rating by Vel Morgan
"Felicia Savant was very helpful, knowledgeable and patient when it came to finding the right homeowners coverage for my dwelling. I felt very comfortable with the plan i finally decided to choose. I appreciate not being rushed or pushed into making a decision. I will highly recommend Ms. Savant to anyone looking for insurance... I am a very very satisfied customer."
We responded:
"Thank you, Vel, for sharing your experience! I'm glad to hear that Felicia was able to assist you with finding the right coverage. It's wonderful that you felt comfortable and unrushed in making your decision. Your recommendation means a lot, and we're here for any future insurance needs you may have."
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Jessica Bourque

April 22, 2025

5  out of  5
rating by Jessica Bourque
"I absolutely recommend Samantha to get you any quotes you are in need of. She helped me and my husband navigate through everything and found us the lowest quote I've found in years. She's an absolute sweetheart and a joy to talk to!! I couldn't be happier!!"
We responded:
"Thank you, Jessica, for your wonderful recommendation! I’m delighted to hear that Samantha was able to assist you and your husband effectively. Her commitment to making the process smooth and pleasant is truly appreciated. If you need any further assistance, please feel free to reach out."
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Louis Fourroux

April 17, 2025

5  out of  5
rating by Louis Fourroux
"I just want to say how much I appreciate the amazing help I received from Nikki! She was incredibly patient, knowledgeable, and made the whole process so much easier for me. Insurance can be confusing, but she took the time to explain everything clearly and made sure I understood all my options. Her professionalism and kindness really stood out, and I felt like she genuinely cared about helping me get the best coverage for my needs. Thank you for going above and beyond—people like you make a big difference!"
We responded:
"Thank you, Louis, for sharing your experience! I'm glad to hear that Nikki was able to assist you with such care and professionalism. It's wonderful to know she made the insurance process easier and clearer for you. If you have any more questions or need further assistance, feel free to reach out. "
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Tara Price

April 16, 2025

5  out of  5
rating by Tara Price
"Felicia was very helpful, from begin to end in helping me with my auto insurance. She has a great personality and I was comfortable talking with her. She answered all my questions and provided excellent customer service. I would recommend her to any one who needs her services."
We responded:
"Thank you, Tara, for sharing your experience! I'm glad to hear that Felicia was able to assist you with your insurance needs and that you felt comfortable throughout the process. Her dedication to providing excellent customer service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Sherri L Brown

April 15, 2025

5  out of  5
rating by Sherri L Brown
"Miley helped me complete my internet inquiry for my insurance needs. She was quite detailed as she prepared my quote and patiently answered additional queries putting me at ease. The whole process from beginning to end was seamless and I'm excited to share my experience with others that I know."
We responded:
"Thank you, Sherri, for sharing your experience! I'm happy to hear that Miley provided detailed assistance and made the process seamless for you. Your excitement to share your experience means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jacob Broussard

April 14, 2025

5  out of  5
rating by Jacob Broussard
"Nikki Mansur is the best!!! Always helpful and quick to respond. Love the Michael Loolara staff!"
We responded:
"Thank you, Jacob! I'm delighted to hear that Nikki has been so helpful and responsive. Our team, including Nikki, is dedicated to providing excellent service, and it's wonderful to know you appreciate it."
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Landry Callender

April 10, 2025

5  out of  5
rating by Landry Callender
"I had a great experience with Statefarm employee, Felicia Savant. She was knowledgeable about all the policies and helped me expand my plan. Highly recommend talking with her!"
We responded:
"Thank you, Landry, for sharing your experience! I'm happy to hear that Felicia was able to assist you with her expertise and help expand your plan. We appreciate your recommendation and are here for any further assistance you may need."
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Khelsie Morales

April 9, 2025

5  out of  5
rating by Khelsie Morales
"Very personable, knowledgeable, and patient. We had multiple phone calls, emails, and text communications to ensure I was as informed as possible."
We responded:
"Thank you, Khelsie, for your kind words! I'm happy to hear that you felt informed and supported through our communications. It's important to me that you have all the information you need. If you have any more questions or need any other assistance, feel free to reach out anytime!"
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Katherine Childers

April 7, 2025

5  out of  5
rating by Katherine Childers
"Felicia Savant was awesome! I called to get a quote on insurance and she was able to provide a better rate than what I was paying. She was timely and efficient with her work. She is also very friendly and easy to talk to. Thank you for the help!"
We responded:
"Thank you, Katherine, for sharing your experience! I'm happy to hear that Felicia was able to assist you with a better rate! We appreciate your feedback and are here for any future insurance needs or questions you might have."
Profile photo of Roosevelt Lee

Roosevelt Lee

April 5, 2025

5  out of  5
rating by Roosevelt Lee
"Went above and beyond"
We responded:
"Thank you, Roosevelt, for your wonderful feedback! I'm glad to know that our efforts to go above and beyond made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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anne sealey

April 3, 2025

5  out of  5
rating by anne sealey
"My sales rep Johnathon answered all my questions quickly and promptly. Thank you State Farm"
We responded:
"Thank you, Anne, for sharing your experience! I'm happy to hear that Johnathon was able to assist you efficiently. We appreciate your kind words and are here for any future questions or needs you may have."
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Jody Lavigne

April 2, 2025

5  out of  5
rating by Jody Lavigne
"Kyle was amazing. Take the time to get your affairs in order with him. He was great as well as the whole team. Amazing job. I appreciate everything he did for us."
We responded:
"Thank you, Jody, for sharing your experience! I'm happy to hear that Kyle and the team were able to assist you effectively. Your appreciation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Patrick Vince

Patrick Vince

March 31, 2025

5  out of  5
rating by Patrick Vince
"The service I received was very professional & satisfying!! I’ve been working with Johnathan Ryder for quite some time now, He’s always professional and courteous every time we engage in a conversation and I highly appreciate him for his service."
We responded:
"We love seeing reviews like this, Patrick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Jerry Glover

Jerry Glover

March 27, 2025

5  out of  5
rating by Jerry Glover
"I just transferred my home and auto policies to State Farm and had the pleasure of working with Sam and Felicia. They both provided expert care and Customer Service ! And they were able to save me over $1000 on the combined policies. I had been looking for a new insurance agent and support staff...well I am looking no more. FOUND !! And then I referred my daughter to them and she too was able to save. They have quite the team at the Loolara agency."
We responded:
"Thank you for sharing your experience, Jerry! I'm delighted to hear that Sam and Felicia provided you with such expert care and exceptional service. It's fantastic that they were able to help you save over $1000 on your policies. We're also grateful for your referral of your daughter and are pleased she benefited as well. If you need any further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Jerica Loyd

Jerica Loyd

March 25, 2025

5  out of  5
rating by Jerica Loyd
"Mrs Miley was patiently helpful and awesome at her job would recommend her any day.."
We responded:
"Thank you, Jerica, for sharing your experience! I'm glad to hear that Miley was able to assist you so effectively. Her dedication and patience are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime!"
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Brenda Neff

March 24, 2025

5  out of  5
rating by Brenda Neff
"Kyle Salpietra was very professional, friendly, and helpful. He explained the process and answered my questions very thoroughly. I look forward to working with him."
We responded:
"Thank you, Brenda, for sharing your experience! I'm happy to hear that Kyle was professional, friendly, and helpful during your interaction. It's great to know he provided thorough explanations and answered your questions. We look forward to continuing to assist you with any of your insurance needs!"
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Laura Doherty

March 20, 2025

5  out of  5
rating by Laura Doherty
"Love, Love, Love Nikki! She is awesome and always polite and helpful. Have fun on your vaca!!!"
We responded:
"Thank you so much, Laura! I'm delighted to hear how much you appreciate Nikki's efforts. She truly is a valuable part of our team, always ready to assist with a smile. I'll make sure to pass on your kind words to her. If you need anything else, feel free to reach out. Enjoy your day!"
Profile photo of P WILL

P WILL

March 20, 2025

5  out of  5
rating by P WILL
"Kyle was great. Very professional and knowledgeable of what he was offering myself. He went above and beyond to make sure I had the best coverage. I would receive him to my family and friends. Thanks again Kyle"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Kyle provided you with professional and knowledgeable service. It's wonderful to know he went above and beyond to ensure you had the best coverage. We appreciate your recommendation to family and friends. If you have any further questions or need assistance, feel free to reach out!"
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Bre

March 15, 2025

5  out of  5
rating by Bre
"Thank you Miley and Micheal for helping me choose the best coverage for my family and I! They were very kind and patient with all my questions. I feel like I can count on them."
We responded:
"Thank you, Bre! I'm happy to know that Miley and I could assist you in finding the right coverage for your family. It's wonderful to hear that you felt supported and that your questions were addressed with patience. If you ever need further assistance or have more questions, feel free to reach out!"
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Chrissy Kimball

March 14, 2025

5  out of  5
rating by Chrissy Kimball
"Absolutely love my insurance agent! Employees are always super helpful and willing to go out of their way to make the experience pleasant."
We responded:
"Thank you so much, Chrissy! I'm happy to know that you're satisfied with the service from our team. We always strive to make your experience as pleasant as possible. If you ever need assistance or have questions, feel free to reach out to our office."
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Holly B

March 13, 2025

5  out of  5
rating by Holly B
"Changing vehicle insurance was a breeze! This office is friendly and knowledgeable."
We responded:
"Thank you, Holly, for your wonderful feedback! I'm happy to know that changing your insurance was a smooth experience. Our team takes pride in being friendly and knowledgeable. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tyshandra Buckner

March 11, 2025

5  out of  5
rating by Tyshandra Buckner
"Awesome work my agent was very patient and helpful with getting me the best quote fit for my needs"
We responded:
"Thank you, Tyshandra, for your wonderful feedback! I'm happy to know that you found the service patient and helpful in securing the best quote for your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"