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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JoAnn Aucoin

JoAnn Aucoin

August 14, 2025

5  out of  5
rating by JoAnn Aucoin
"State Farm Insurance is the best! All of the Michael Loolara agents are so helpful and the insurance rates are great! Love them!"
We responded:
"Thank you, JoAnn! I'm happy to hear that you find our team helpful and our rates appealing. We appreciate your support and are always here to assist with your insurance needs. Thanks for choosing us!"
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esther adejola

August 13, 2025

5  out of  5
rating by esther adejola
"Micheal Loolara, is excellent at his job ."
We responded:
"Thank you, Esther! I'm happy to hear that you found our service excellent. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Angela Durand

August 12, 2025

5  out of  5
rating by Angela Durand
"My husband and I needed to get better insurance rates than what we had with out old agency. Kyle called and walked us through the process and he was very nice and we got a better rate. Highly recommend."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Kyle was able to assist you and your husband in finding better rates. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Tracy Rook

August 11, 2025

5  out of  5
rating by Tracy Rook
"Thank you Jennie Miley for helping us make the transition of our auto and home insurance to State Farm. Your patience with our questions, and expertise of the information given to us is greatly appreciated! Terry and Tracy Rook"
We responded:
"Thank you for your review! I'm happy to hear that Jennie was able to assist with your transition to State Farm. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Christine Morris

August 11, 2025

5  out of  5
rating by Christine Morris
"Miley helped me reduce my monthly payment by $200 a month. She was professional and friendly. She made the process on switching over very easy. If you’re looking for cheaper insurance and great customer service call Miley!"
We responded:
"Thank you, Christine! I'm happy to hear that Miley was able to assist you in lowering your monthly payment and that you found the process smooth and pleasant. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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kira chapman

August 8, 2025

5  out of  5
rating by kira chapman
"Very friendly and professional, I enjoyed working with Kyle to fix all of our needs and get everything settled! I would recommend working with him for any friends and family!"
We responded:
"Thank you, Kira! I'm happy to hear that Kyle was able to assist you so effectively. Your recommendation means a lot to us. If you or your loved ones need anything else, feel free to reach out!"
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Lesli Monson

August 7, 2025

5  out of  5
rating by Lesli Monson
"Mr. Kyle Salpietra helped me with getting Home Owners insurance. He was very friendly, professional, and knowledgeable. I had a great experience and all my questions were answered."
We responded:
"Thank you for your review, Lesli! I'm happy to hear that Kyle provided you with such a friendly and professional experience. It's great to know all your questions were answered. If you need anything else, feel free to reach out!"
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Patrick Vince

August 6, 2025

5  out of  5
rating by Patrick Vince
"The service I received was very professional & satisfying!! I’ve been working with Johnathan Ryder for quite some time now, He’s always professional and courteous every time we engage in a conversation and I highly appreciate him for his service."
We responded:
"We love seeing reviews like this, Patrick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kevin Moss

August 6, 2025

5  out of  5
rating by Kevin Moss
"Great working with Kyle on this policy, awesome service!!!!"
We responded:
"Kevin, Thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever need assistance or have any questions, we're here to help. - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
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Austin Vanderlick

August 2, 2025

5  out of  5
rating by Austin Vanderlick
"Kyle Salpietra was awesome! He helped me every step of the way, and made sure I understood the details I wasn’t sure of. I will definitely be recommending state farm to my friends and family!"
We responded:
"Thank you, Austin! I'm so happy to hear that Kyle provided you with such great support and clarity. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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maddie bozeman

July 30, 2025

5  out of  5
rating by maddie bozeman
"Ms. Felicia was such a great help! She was really easy to work with, and very was nice throughout the entire process of getting my auto policy written! I cannot recommend her more!! She made the process a breeze!"
We responded:
"Thank you, Maddie! I'm so happy to hear that Felicia made your experience smooth and enjoyable. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Danielle Santangelo

July 30, 2025

5  out of  5
rating by Danielle Santangelo
"Friendly, helpful, knowledgeable staff! Always a joy to work with!"
We responded:
"Thank you, Danielle! I'm happy to hear that our team has been friendly and helpful. It's great to know you enjoy working with us. If you ever need anything else, feel free to reach out!"
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Gregory West

July 29, 2025

5  out of  5
rating by Gregory West
"I had a great experience today,excellent service,made me feel wright at home."
We responded:
"Thank you for your review, Gregory! I'm happy to know you felt right at home with our service today. Your satisfaction is important to us, and we’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Melanie Williams

Melanie Williams

July 28, 2025

5  out of  5
rating by Melanie Williams
"Kyle was great. He’s very patient and made sure that I understood everything. His knowledge of homeowners insurance is exceptional."
We responded:
"Thank you for your review, Melanie! I'm happy to hear that Kyle was able to assist you with patience and expertise. We appreciate your feedback and are glad you had a positive experience with our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ashley Lynn Ayala

July 17, 2025

5  out of  5
rating by Ashley Lynn Ayala
"I’m always so appreciative of Jennie Miley and her positive demeanor. She has always helped me accomplish anything I needed to concerning insurance or questions. Very to happy to have my insurance with StateFarm. You all have a wonderful employee on your hands."
We responded:
"Ashley Lynn, thank you for your kind words! I'm delighted to hear that Jennie's positive demeanor and assistance have made your experience with us enjoyable. We're grateful to have her on our team and are happy to have you with State Farm. If you ever need anything else, feel free to reach out!"
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Ryan McNabb

July 8, 2025

5  out of  5
rating by Ryan McNabb
"Exceptional, fast, professional service. Very responsive to inquiries with a quick response."
We responded:
"Hey, Ryan! Thanks a lot for the great review. We’re glad our team could provide quick and professional service when you needed it. Your support means a lot to us."
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Braxston Lee

June 26, 2025

5  out of  5
rating by Braxston Lee
"The best in the business! Michael and Felicia made everything as smooth as possible for me!"
We responded:
"Thank you, Braxston! I'm happy to hear that Michael and Felicia were able to make your experience smooth. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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johntel moore

June 18, 2025

5  out of  5
rating by johntel moore
"Do whatever he can to help you."
We responded:
"Thank you, Johntel, for your kind words! I'm happy to know that you felt supported. If there's anything else you need, feel free to reach out."
Profile photo of Desmond Barnes

Desmond Barnes

June 14, 2025

5  out of  5
rating by Desmond Barnes
"Enjoyed the process. Never thought I'd say that about buying insurance. Felicia was a joy. She was professional, informative and answered all my questions. God bless you. Thanks Felicia."
We responded:
"Thank you for your review, Desmond! I'm happy to hear that you enjoyed the process of buying insurance with us. Felicia is indeed a valuable part of our team, and I'm glad she could provide the professional and informative service you deserve. If you have any more questions or need assistance in the future, feel free to reach out!"
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connie gaspard

June 13, 2025

5  out of  5
rating by connie gaspard
"They made it very easy to get a quote ,everyone was very nice . An it didn't take hours"
We responded:
"Thank you, Connie! I'm happy to hear that you found the process easy and our team friendly. We strive to make your experience as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Tim Smith

Tim Smith

June 11, 2025

5  out of  5
rating by Tim Smith
"Mrs Jennie Miley was awesome.in every aspect of my new insurance setup. She was thorough and informative every step.of the way and I have a better understand of what im.paying for. Thanks for the impeccable service."
We responded:
"Thank you for your review, Tim! I'm happy to hear that Jennie provided such thorough and informative service during your insurance setup. It's great to know you have a clear understanding of your coverage. We’re here to help with any future questions or needs!"
Profile photo of Sandra Griffiths

Sandra Griffiths

June 8, 2025

5  out of  5
rating by Sandra Griffiths
"It was time to shop insurance rates again and I dreaded it. But Kyle made the process as easy as it could be. He is very friendly and knowledgeable. He was able to get me a better price on both my auto and homeowner’s policies. I am happy to be back with State Farm again."
We responded:
"Thank you for your review, Sandra! I'm glad Kyle could make the process smooth and help you find better rates for your different policies. We're happy to have you back with us. Let us know if there's anything else we can assist you with!"
Profile photo of Maycee Folmar

Maycee Folmar

June 4, 2025

5  out of  5
rating by Maycee Folmar
"Nikki Mansur helped me today with my car insurance. She was incredibly helpful and helped me understand a lot. She was very warm and kind. I feel good knowing that my insurance is in good hands."
We responded:
"Thank you for your review, Maycee! I'm happy to hear that Nikki was able to assist you with your insurance and provide clarity. It's wonderful to know you feel confident with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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NWMbeen outchea

May 29, 2025

5  out of  5
rating by NWMbeen outchea
"Super nice people , and very helpful. Went above and beyond to help me out."
We responded:
"Thank you so much for your kind words! I'm glad to hear that our team was able to assist you and go the extra mile. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Christy Baker

May 29, 2025

5  out of  5
rating by Christy Baker
"Kyle was super helpful and extremely knowledgeable! Highly recommended!"
We responded:
"Thank you, Christy, for your wonderful feedback! I'm glad to hear that Kyle was able to assist you with his expertise. We appreciate your recommendation!"